Frequently Asked Questions

You can book through our website at mwstaxi.com, call us directly, or use WhatsApp. We're available 24/7 for bookings. Online booking is instant and you'll receive confirmation with driver details immediately.

No! This is our unique advantage. You only pay cash to the driver when you arrive at your destination. No credit card required for booking, no upfront payment, completely risk-free.

Currently, we accept payment in Thai Baht only. Payment is made directly to the driver upon arrival at your destination.

Yes, you can cancel free of charge up to 4 hours before your pickup time, as we arrange quality vehicles for our customers. Since there's no upfront payment, there are no cancellation fees.

Our fixed rate is ฿1,000 for South Pattaya to Suvarnabhumi Airport. This includes all tolls, fuel, and service - no hidden costs or extra charges.

Yes, absolutely! All toll fees (approximately ฿75) are included in our quoted price. Unlike many competitors, we don't add surprise charges at the end.

No, our prices are the same 24/7. Whether it's 3 AM or 3 PM, the rate stays ฿1,000 for South Pattaya to Suvarnabhumi Airport. Exception: If there are special events or activities in Pattaya, we will notify you in advance.

No, tips are not expected or required. Our drivers are paid fairly, and the quoted price is final.

*All prices include tolls and fuel. No hidden charges.

We cover all Pattaya areas including South Pattaya, North Pattaya, Central Pattaya, Jomtien, Naklua, Walking Street, and Pratamnak Hill. Hotel pickup is available anywhere in these areas.

Yes, we provide transfers to both Suvarnabhumi Airport (BKK) and Don Mueang Airport (DMK). We also serve U-Tapao Airport and other destinations throughout Thailand.

Absolutely! We provide door-to-door service with pickup directly from your hotel lobby. Just provide your hotel name and room number when booking.

Yes, we offer transfers to Bangkok city, Hua Hin, Koh Chang, and other popular destinations. Contact us for pricing to other locations.

We use clean, air-conditioned sedans and vans. Standard cars for 1-4 passengers, larger vehicles available for groups of 5-8 people. All vehicles are well-maintained and comfortable.

We monitor all flights automatically. If your flight is delayed, we adjust your pickup time accordingly at no extra charge. For airport pickups, we track your arrival and wait for you.

Yes, we can provide child seats with advance notice during booking. Additional service charge applies.

We can often accommodate same-day bookings, but we recommend booking at least 2-4 hours in advance, especially during peak season or for early morning flights.

For flights departing 6-10 AM, we recommend leaving Pattaya between 3:00-4:30 AM. For afternoon flights, leaving 8 AM-1 PM is usually sufficient. We'll advise the best departure time when you book.

We maintain a 99%+ on-time record. We have backup drivers available and will contact you immediately if any issues arise. This is why we don't require upfront payment - we only get paid when we deliver the service.

From South Pattaya to Suvarnabhumi Airport takes 1 hour 45 minutes to 2 hours 15 minutes, depending on traffic conditions. We factor in traffic when determining pickup times.

Yes, but you must notify us during booking. Stops along the way may incur additional charges, which we'll discuss before proceeding.

Yes, we can accommodate passengers with mobility issues. Please inform us of any special requirements when booking so we can arrange appropriate assistance.

Yes, but there are additional charges. We will arrange a special vehicle for pets. Please inform us when booking.

Our standard vehicles can handle typical tourist luggage. For oversized items or lots of luggage, we can arrange a larger vehicle. Let us know your requirements when booking.

Yes, all our vehicles carry comprehensive insurance including passenger coverage. Our drivers are licensed and experienced professionals.

Absolutely. Our drivers are carefully selected, background-checked locals who know Pattaya roads expertly. We provide their contact details before pickup for your peace of mind.

All vehicles are regularly maintained, drivers follow safety protocols, and we use GPS tracking. We also provide driver details before pickup and follow up to ensure your safe arrival.

Website: mwstaxi.com (24/7 online booking)

Phone: +66963294156

WhatsApp: +66963294156

Email: booking@mwstaxi.com

Yes, we're available 24/7 for bookings and customer support. Someone is always available to help with your transportation needs.

We take all feedback seriously. Contact us immediately if you have any concerns, and we'll resolve issues promptly. Your satisfaction is our priority.